Design Usability

As a Consultant for EchoX, I worked on driving usability research for the company. This included driving the acquisition of requirements from executive leaders, designing surveys and usability tests, administering them to pinpoint key issues, and delivering insightful recommendations through data analysis.

In addition, I also acted as a key project manager to oversee the implementation of my recommendations, validating results to ensure alignment with these requirements and promoing positive change in user experience.

Directory of echoX website

To evaluate the functionality of the directory of echoX’s website. Tested the functionality for ease of use, accessibility, navigation, and visual appeal.

With the intention to framework around the broad impact that echoX has within marginalized communities and how they inform and inspire their audience through the promotion of diversity, equity, and inclusion.

This approach allowed for recommendations of improvements to the directory to help further their goal.

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